We have established the ABLIC Helpline aiming at early detection and correction of alleged breaches of any legal or regulatory obligations, or unethical behavior caused by our employees. The ABLIC Helpline has become available for our clients from the viewpoint that such expansion of the availability of the service would contribute to promoting good, fair and healthy business relationships between ABLIC and our clients.
You can use the ABLIC Helpline by following the guides below to report about your concerns or suspicions regarding our employee’s violation of laws, or unethical behaviors.
We will, promptly, handle all reports brought to the ABLIC helpline, and investigate the case contained in the reports and/or take measure to the reports in order to early detect and correct such violation of laws, or unethical behaviors.
Note
When you use the ABLIC Helpline:
a) please provide your name and contact information to the ABLIC Helpline. If you use the ABLIC Helpline, lawyers in charge of the ABLIC Helpline will inform us about your report on an anonymous basis not giving us any identifiable information about you unless you consent to disclosing your identifiable information to us in advance;
b) please provide specific information on such violation of laws or unethical behavior and inform of who caused such violation or behavior, which would contribute to early detection and correction.
We will use the information in your report only to investigate the case contained in the report and take measure to the report, and your privacy will be entirely protected and your identifiable information like your name, contact information and others will be never disclosed to any person other than ABLIC’s employees and external lawyers who are in charge of investigating the case and taking measure to the report, without your prior consent thereto.
You won’t be given any disadvantage for the reason that you used the ABLIC Helpline unless you use the ABLIC helpline mainly for improper purpose like aiming at slander, threat or extortion to others or other dishonest purpose.
ABLIC Helpline (External contact office)
Report to: TMI Associates, ABLIC Helpline
Attorneys: Mr. Masafumi OSHINO / Ms. Yuki IMAMURA”
23rd Floor, RoppongiHillsMoriTower, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6123, JAPAN
How to: You can choose from the following accesses.
*Please make sure to mention that you are using “ABLIC Helpline”.
1) In Writing: To the above address
2) by E-mail: 
(exclusively for the ABLIC Helpline)
3) In Person: Contact first to set up an appointment.
*Please refrain from sending your information different from your concerns or suspicions regarding our employee’s violation of laws, or unethical behaviors (e.g., inquiry about our products or services, and request for repair our products etc.).
Internal contact office
ABLIC Inc., CSR Committee Secretariat
3-9-6 Mita, Minato-ku, Tokyo 108-8330, Japan
How to: You can choose from the following accesses.
1) in Writing: To the above address
*Please make sure to write “Confidential” on the envelope.
2) by E-mail: 
(exclusively for the CSR Committee Secretariat)
3) by Phone: +81-3-5877-2023 (exclusively for the CSR Committee Secretariat)
4) in Person: Contact by E-mail or Phone first to set up an appointment.
*Please refrain from sending your information different from your concerns or suspicions regarding our employee’s violation of laws, or unethical behaviors (e.g., inquiry about our products or services, and request for repair our products etc.).